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- Expertise in dealership operations, management, sales, customer service
- 18 years as independent consultant, instructional designer, facilitator and performance coach, domestic and international
- 32 years total in training and development
- 4 years in retail automobile business (general management, organizational development)
- Directed the Executive Management Program, University of Toyota/Lexus College, Toyota Signature Retail Operations Consultant
- National Training & Development Manager, Porsche Cars North America
- BA and MA from University of Connecticut
- Married, two grown children, lives in Reno, Nevada
- Expertise in dealership management, marketing, sales, financial services, customer service
- 16 years as independent consultant, instructional designer, facilitator and performance coach
- 23 years total in training and development
- 18 years in retail automobile business (general management, sales, financial services, fleet and leasing management)
- Presidential Award for #1 Continuing Education Program in America in 1996 – Professional Automotive Training Center, Shoreline Community College
- Executive Management Facilitator/Performance Coach, University of Toyota/Lexus College
- Graduate of Seattle University
- Married, three grown children, lives in Sammamish, Washington
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- Expertise in financial services, marketing, sales, customer service
- 15 years as independent consultant, facilitator and performance coach
- 19 years total in training and development
- 10 years in retail automobile business (sales, financial services, fleet and leasing management)
- Premier Facilitator/Consultant, University of Toyota/Lexus College
- Graduate NADA General Manager Academy
- Graduate of Western Washington University
- Married, four children, lives in Tacoma, Washington
- Expertise in dealership management, marketing, sales, financial services, customer service
- 10 years as independent consultant, instructional designer, facilitator and performance coach, domestic and international
- 24 years total in training and development
- 6 years in retail automobile business (sales, financial services, fleet and leasing management)
- 11 years wholesale training management experience (Porsche, BMW)
- 3 years as Director of Education and Training Services for J.D. Power and Associates
- Graduate of The Citadel
- Married, two children, lives in Westlake Village, California
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